Customer Success Analyst
Maxxton
This job is no longer accepting applications
See open jobs at Maxxton.See open jobs similar to "Customer Success Analyst" Fortino Capital.About cookies on this site
We use cookies to collect and analyse information on site performance and usage, to provide social media features and to enhance and customise content and advertisements.
Cookies used on the site are categorized and below you can read about each category and allow or deny some or all of them. When categories than have been previously allowed are disabled, all cookies assigned to that category will be removed from your browser. Additionally you can see a list of cookies assigned to each category and detailed information in the cookie declaration.
Necessary cookies
Some cookies are required to provide core functionality. The website won't function properly without these cookies and they are enabled by default and cannot be disabled.
Preferences
Preference cookies enables the web site to remember information to customize how the web site looks or behaves for each user. This may include storing selected currency, region, language or color theme.
Analytical cookies
Analytical cookies help us improve our website by collecting and reporting information on its usage.
Marketing cookies
Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. By enabling marketing cookies, you grant permission for personalized advertising across various platforms.
Other cookies
The cookies in this category have not yet been categorized and the purpose may be unknown at this time.
Cookies used on the site are categorized and below you can read about each category and allow or deny some or all of them. When categories than have been previously allowed are disabled, all cookies assigned to that category will be removed from your browser. Additionally you can see a list of cookies assigned to each category and detailed information in the cookie declaration.
Necessary cookies
Some cookies are required to provide core functionality. The website won't function properly without these cookies and they are enabled by default and cannot be disabled.
| Name | Hostname | Path | Expiry | Tags |
|---|---|---|---|---|
| __cf_bm | .hubspot.com | / | 1 hour | 3rd party |
The __cf_bm cookie supports Cloudflare Bot Management by managing incoming traffic that matches criteria associated with bots. The cookie does not collect any personal data, and any information collected is subject to one-way encryption. | ||||
| cookiehub | .maxxton.com | / | 365 days | |
Used by CookieHub to store information about whether visitors have given or declined the use of cookie categories used on the site. | ||||
| _cfuvid | .hubspot.com | / | Session | 3rd party |
Used by Cloudflare WAF to distinguish individual users who share the same IP address and apply rate limits | ||||
| _cfuvid | .hsforms.com | / | Session | 3rd party |
Used by Cloudflare WAF to distinguish individual users who share the same IP address and apply rate limits | ||||
| __cf_bm | .hsforms.com | / | 1 hour | 3rd party |
The __cf_bm cookie supports Cloudflare Bot Management by managing incoming traffic that matches criteria associated with bots. The cookie does not collect any personal data, and any information collected is subject to one-way encryption. | ||||
Preferences
Preference cookies enables the web site to remember information to customize how the web site looks or behaves for each user. This may include storing selected currency, region, language or color theme.
| Name | Hostname | Path | Expiry | Tags |
|---|---|---|---|---|
| wp-wpml_current_language | www.maxxton.com | / | Session | |
This cookie is set by WPML and it stores the current language settings. | ||||
| lidc | .linkedin.com | / | 1 day | 3rd party |
Used by LinkedIn for routing. | ||||
| li_gc | .linkedin.com | / | 180 days | 3rd party |
Used by LinkedIn to store consent of guests regarding the use of cookies for non-essential purposes | ||||
Analytical cookies
Analytical cookies help us improve our website by collecting and reporting information on its usage.
| Name | Hostname | Path | Expiry | Tags |
|---|---|---|---|---|
| _lfa | .maxxton.com | / | 365 days | |
Used by Leadfeeder to collect behavioral data of all website visitors. This includes: pages viewed, visitor source and time spent on the site. | ||||
| bcookie | .linkedin.com | / | 365 days | 3rd party |
This is a Microsoft MSN 1st party cookie for sharing the content of the website via social media. | ||||
| __hstc | .maxxton.com | / | 180 days | |
This cookie name is associated with websites built on the HubSpot platform. This is the main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | ||||
| hubspotutk | .maxxton.com | / | 180 days | |
This cookie name is associated with websites built on the HubSpot platform. This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. | ||||
| __hssrc | .maxxton.com | / | Session | |
This cookie name is associated with websites built on the HubSpot platform. Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. | ||||
| __hssc | .maxxton.com | / | 1 hour | |
This cookie name is associated with websites built on the HubSpot platform. This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | ||||
| _ga | .maxxton.com | / | 400 days | |
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. | ||||
| _gid | .maxxton.com | / | 1 day | |
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. | ||||
| _ga_* | .maxxton.com | / | 400 days | |
Contains a unique identifier used by Google Analytics 4 to determine that two distinct hits belong to the same user across browsing sessions. | ||||
| _gat_* | .maxxton.com | / | 1 hour | |
Used by Google Analytics to throttle request rate (limit the collection of data on high traffic sites) | ||||
Marketing cookies
Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. By enabling marketing cookies, you grant permission for personalized advertising across various platforms.
| Name | Hostname | Path | Expiry | Tags |
|---|---|---|---|---|
| _gcl_au | .maxxton.com | / | 90 days | |
Used by Google AdSense to understand user interaction with the website by generating analytical data. | ||||
| IDE | .doubleclick.net | / | 390 days | 3rd party |
Used by Google's DoubleClick to serve targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user. | ||||
| AnalyticsSyncHistory | .linkedin.com | / | 30 days | 3rd party |
Used by LinkedIn to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries | ||||
| UserMatchHistory | .linkedin.com | / | 30 days | 3rd party |
Contains a unique identifier used by LinkedIn to determine that two distinct hits belong to the same user across browsing sessions. | ||||
| bscookie | .www.linkedin.com | / | 365 days | 3rd party |
Used by the social networking service, LinkedIn, for tracking the use of embedded services. | ||||
| test_cookie | .doubleclick.net | / | 1 hour | 3rd party |
Used to check if the user's browser supports cookies | ||||
Other cookies
The cookies in this category have not yet been categorized and the purpose may be unknown at this time.
| Name | Hostname | Path | Expiry | Tags |
|---|---|---|---|---|
| noShowWelcome | www.maxxton.com | / | Session | |
| noShowWelcome | jobs.maxxton.com | / | Session |
Customer Success Analyst
Experience:- 1-3 years
Location:- Pune
Description:
- Understand how the product works and how it is used by customers.
- Work closely with customers to answer queries about features and capabilities of our product.
- Interact with customers on/off-site to troubleshoot issues.
- Provide workarounds by leveraging your troubleshooting skills.
- Provide suggestions on how to configure the product based on customer requirement
- Carry out the configuration tasks and encourage customers to do these tasks on their own.
- Develop knowledge-based articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
- Provide technical expertise, guidance, mentor-ship to team members.
- Follow and contribute to existing processes to manage customer requests efficiently.
- Role may involve travel to customer locations.
Skills Required:
- Analytical and problem-solving skills
- Good communication and inter-personal skills
- The candidate should be ready to work in Night Shift
- The candidate should be ready to work from office
What you will need to have:
- Any Graduate in Any Specialization
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for our customers.
We are looking forward to growing our teams with people who share our energy and enthusiasm for creating the best experience for our customers. Are you the one we are looking for? Get in contact with us and who knows you might be in our office next week to talk about the opportunities. Please send us your CV and short cover on our carrer site.
We are here to help! Drop us a line, if you want to know more about career opportunities at Maxxton.
career@maxxton.comThis job is no longer accepting applications
See open jobs at Maxxton.See open jobs similar to "Customer Success Analyst" Fortino Capital.