Large company with great ambitions and close relations

efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer service and customer nurturing. Currently, more than 300,000 users from 63 countries use efficy’s tool.

Founded in 2005 and headquartered in Brussels, efficy’s more than 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Hong Kong or remotely.

Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.

In efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.

A unique work experience & company culture

We really want our employees to thrive in their daily life, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots of more. Communication is informal, and your colleagues are only a short call away. 

Key Responsibilities

You will be part of the company's Professional Services department under supervision of the Project Manager and will be in charge of carrying out consulting services. Not a day is the same at efficy. As a CRM Consultant, you have an important role to play between the customer and the project team. Some of your daily tasks will be: 

• Modelling business processes (mapping, flows, etc.) 
• Analyze and define functional perimeters 
• Advising the client in the expression of his expectations 
• Collect, identify and analyze the needs expressed 
• Write detailed functional specifications 
• Support the solution delivered when used by customers to be sure customers get the most value out of it.

About YOU

As you are often in contact with our customers, you represent the company. Therefore, we ask the following minimum requirements of you: 

• Level of education from Bac+3 to Bac+5. 
• You are motivated and solution-oriented 
• Native level of French with good command of English 
• Open to travel to different customer’s location in France 
• Computer experience 
• Autonomous and responsible Leadership 
• Good communicator 
• Spirit of analysis and synthesis 
• Nice-to-have: First experience in the software industry (internship)

We offer YOU

• A competitive salary package with a bonus system and a referral program
• A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen
• High flexibility and hybrid work is part of our DNA
• State of the art offices where teamwork is the norm
• International growing opportunities and internal mobility
• Events: team lunches, after works on our terase, sport, trips, etc.
• Learning opportunities: languages, tech, product, sales techniques, leadership

 Join us Today!

efficy is a people-first employer. We offer equal opportunities to all our candidates. We pride ourselves on the diversity of our people. We welcome you, and everything that makes you—well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. So, if you’re interested in joining us, please feel free to apply. We can’t wait to meet you!

Disclaimer

efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at efficy via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of efficy. No fee will be paid in the event the candidate is hired by efficy as a result of an unsolicited referral or through other means.