Large company with great ambitions and close relations

efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer service, and customer nurturing. Currently, more than 300,000 users from 63 countries use efficy’s tool.

Founded in 2005 and headquartered in Brussels, efficy’s around 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Warsaw, Hong Kong, or remotely.

Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.

In efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.

A unique work experience & company culture

We want our employees to thrive in their daily lives, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots more. Communication is informal, and your colleagues are only a short call away.

Your Impact

The HR Operation & Payroll Manager is responsible for leading and optimizing HR operational functions with a strong emphasis on payroll management across the Nordics, Benelux, and France regions. This role involves overseeing payroll, personnel administration, compliance, and supporting HR Officers and Office Managers to ensure seamless service delivery. By driving efficient payroll processes, maintaining compliance, and fostering a high-performing team, the role aims to deliver best-in-class support for employees and managers while aligning with the company’s overall HR strategy.

Key Responsibilities

Leadership and Team Management

• Lead, mentor, and develop a team of HR Officers and Office Managers, with a particular focus on payroll excellence and compliance.
• Monitor team performance, set clear objectives, and foster a culture of accountability and excellence.
• Act as a point of escalation for complex payroll and HR operational issues, providing guidance and solutions.

Payroll Management

• Own the end-to-end payroll process, ensuring timely and accurate payroll execution across multiple countries in compliance with local regulations.
• Manage payroll-related activities such as salary calculations, tax reporting, social contributions, and year-end processes.
• Collaborate with finance and external payroll providers to maintain accuracy and efficiency in payroll processing.
• Develop and implement payroll policies and procedures to enhance efficiency and maintain compliance.
• Stay updated on payroll legislation and implement necessary changes to ensure compliance.

HR Operations

• Oversee personnel administration, including employee data integrity, contract management, and adherence to legal requirements.
• Maintain and improve HR systems and tools, ensuring efficiency, data accuracy, and integration with payroll processes.

Compliance & Policy Implementation

• Ensure payroll and HR operations align with global and local policies and regulatory requirements.
• Collaborate with external partners to optimize payroll services and ensure full compliance with tax and labor laws.

Continuous Improvement

• Identify and implement opportunities to enhance payroll efficiency, streamline processes, and improve service quality.
• Lead or contribute to HR and payroll-related projects that support the company’s growth and transformation objectives.

About YOU

• Over 5 years of experience leading, mentoring, and developing diverse teams of HR professionals and operational staff, fostering accountability, excellence, and a culture of continuous improvement across regional and global functions.
  
• Holds a Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field
• Expertise in managing end-to-end payroll processes, personnel administration, and employee data systems, ensuring efficiency, accuracy, and compliance with local and international regulations.
• Skilled in managing travel, office operations, and car fleet logistics, driving cost efficiency and operational excellence while enhancing employee satisfaction.
• Fluent in Dutch, English and French.
• People Management skills.
• Excellent written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.

We offer YOU

• A competitive salary package with a bonus system
• A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen
• High flexibility and hybrid work is part of our DNA
• State-of-the-art offices with our unique co-living-co-working concept where teamwork is the norm
• International growing opportunities and internal mobility
• Events: team lunches, after work, sports, trips
• Learning opportunities: languages, tech, product, sales techniques, leadership

Do you have questions about this position? Please contact jobs@efficy.com

Find more jobs at https://jobs.efficy.com.

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efficy is a people-first employer. We offer equal opportunities to all our candidates. We pride ourselves on the diversity of our people. We welcome you, and everything that makes you—well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. So, if you’re interested in joining us, please feel free to apply. We can’t wait to meet you!

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Disclaimer

efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at efficy via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of efficy. No fee will be paid in the event the candidate is hired by efficy as a result of an unsolicited referral or through other means.

Department

Human Resources

Role

HR Operations Manager

Locations

Brussels

Remote status

Hybrid

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