💻 Business application manager

📍 This role can be based in Paris or Brussels

💶 Competitive salary + bonus

🌍 International team | 🏡 Hybrid working | 🧠 Learning & career growth

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Build what's next with us

efficy group is the European home for Tribe, Apsis, and efficy CRM. For years, our brands have earned trust across European markets by building systems that are sovereign, compliant, and now AI-native. Today, we're bringing that story together under one roof, as your European partner for AI-powered CRM.

We help organisations turn customer data into autonomous action, structuring systems, orchestrating workflows, and building relationships that scale with AI. Over 300,000 users across 63 countries rely on us to grow smarter, move faster, and build lasting business relationships.

Job Overview

We're looking for a Business applications Manager to join our PMO & Applications team, based in Brussels or Paris.

You’ll take end‑to‑end ownership of a diverse portfolio of around 70 SaaS applications spanning 12 business domains. While the scope is broad, your role is deeply hands‑on: you’ll be the primary owner for 4–5 critical applications, fully accountable for their lifecycle, configuration, governance, vendors, and roadmap, while acting as co‑owner or trusted advisor for the rest of the portfolio.

This is a strategic but operationally grounded role. You’ll work closely with business and IT stakeholders to identify the right tools, guide sourcing and consolidation decisions, and ensure applications are well‑governed, cost‑efficient, and aligned with future needs. From licence management and rationalisation to hands‑on platform administration, you’ll actively shape a coherent and sustainable application landscape.

It's a job with real impact, autonomy, and visibility, which is perfect for someone who likes to combine ownership, strategy, and execution. Your future teammates are looking forward to welcoming a pragmatic, engaged partner who wants to make a tangible difference.

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What's in it for you?

✔️ Strategic, high-visibility role with impact across all European business units

✔️Cross-functional exposure across product, finance, sales, and customer success

✔️ Career growth opportunities and internal mobility

✔️ Modern offices in 11 European locations

✔️ Fun team events & continuous learning

✔️ Competitive salary with bonus system

✔️ Hybrid working policy

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What you'll be doing

• Own and maintain the full application inventory, including dependencies, integrations, and lifecycle status

• Manage licence budgets and track usage through KPIs, dashboards, and governance routines

• Run application governance committees with business units across the organisation

• Support business teams in evaluating new tools, conducting gap analyses, POCs, and ROI assessments

• Lead implementation and migration projects, coordinating with procurement, legal, and security teams

• Administer key platforms directly or via partners, including Jira, Confluence, Odoo, Intercom, and Pendo

• Identify redundancies across the portfolio and lead rationalisation and sunset initiatives

• Ensure the application landscape stays coherent and aligned with enterprise architecture standards

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Who you are

• 5+ years of experience in Business applications Management, IT Governance, or a similar role

• Solid understanding of application lifecycle management, governance frameworks, and vendor management

• IT Asset Manager or ITAM analyst at a mid-size SaaS or tech company looking to broaden scope

• SaaS Ops / RevOps Manager with governance exposure

• Atlassian specialist (Jira/Confluence admin) who has grown into a tooling ownership role

• Business Analyst or Project Manager who has been informally 'owning the tech stack' and wants it made official

• Experience managing implementation or migration projects

• Excellent command of English, French is a plus

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✨ Ready to succeed and make an impact with us? Apply today, we can't wait to meet you! Please submit your application in English.

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efficy group is a people-first employer, committed to providing equal opportunities for all candidates. We take pride in the diversity of our team and welcome you exactly as you are. This includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

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Disclaimer

efficy group does not accept unsolicited assistance from search firms for this employment opportunity. Please refrain from making phone calls or sending emails. All résumés submitted by search firms to any efficy group employee without a valid written search agreement will be considered the sole property of efficy group. No fees will be paid if a candidate is hired as a result of an unsolicited referral.

Department

Tech & product

Locations

Paris, Brussels

Remote status

Hybrid